At Bloods & Beyond, quality is not an aspiration – it is the foundation of everything we do. As a phlebotomy service which has achieved CQC registration, we operate under the same rigorous standards of safety, governance and patient care expected of regulated healthcare providers across the UK. Our commitment to clinical excellence has always shaped the way we train our teams, manage our services and deliver care in the community.
From home visits and mobile phlebotomy support to clinic-based sessions and specialised diagnostic pathways, our work is underpinned by robust procedures, continuous oversight and a genuine dedication to putting patients first. Being registered with the Care Quality Commission reinforces what has always been central to our mission: safe, effective, and compassionate blood collection for every patient, every time.
CQC Registration
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Their role is to make sure that healthcare providers deliver safe, effective, compassionate and high-quality care, and that they are held properly accountable for the services they provide.
Bloods & Beyond are proud to be registered with the CQC.
This registration shows our commitment to high standards, compliance, and patient safety. It also means that we meet strict legal and professional requirements that protect both clients and staff.
Quality Assurance
The CQC sets some of the strictest quality assurance protocols in the UK. Registration acts as a seal of approval that our processes meet these standards. This covers:
- A rigorous recruitment process for phlebotomists
- Regular supervision and quality audits
- A transparent duty of candour, complaints and feedback policy, and lessons learned process
- Robust safeguarding protocols
- Standardised best practice and infection control procedures
- A comprehensive suite of policies aligned to national guidance
Even in parts of the UK and the world where CQC registration does not directly apply, these quality standards underpin our service across our whole network.
Legal Compliance
In June 2025, the National Association of Phlebotomists (NAP) issued updated guidance clarifying the position of CQC registration for phlebotomists operating in private practice in England. The guidance states:
“If you perform diagnostic or screening procedures independently, you are now legally required to be registered
with the CQC under the regulated activity of Diagnostic and Screening Procedures.”
This requirement applies1 even if:
- Clients handle the dispatch of their own samples
- You operate as a mobile phlebotomist visiting clients at home or workplaces
- You are not responsible for analysing the samples
- You perform finger-prick blood draws
- You are NHS-registered and only occasionally perform private blood draws
Put simply, if the person taking your blood isn’t registered with the CQC or exempt, then they are breaking the law.
VAT Relief for Clients
By being CQC-registered, Bloods & Beyond is recognised as a healthcare provider in our own right. This means we are providing a regulated healthcare service which is VAT-exempt. Clients are not charged VAT on our invoices – keeping services more affordable without compromising quality.